At this time, Resterra Counseling is only offering online sessions (telehealth) to clients. I use a HIPAA-compliant website to ensure your appointments are confidential. In accordance with Washington state SSB6061 requirement, I have completed required trainings to conduct sessions virtually. Please note, in alignment with state certification and counseling licensure requirements, I can only provide services to clients who are physically located in the state of Washington at the time of the session.

Unfortunately, I currently only see clients who are in Washington State.

Yes, I offer sessions in Japanese as well. However, I may not be able to help you in cases of complex clinical matters in Japanese only sessions (referrals may be provided).

Yes, I’m currently accepting Premera, Lifewife, Anthem and some BCBS plans.

If you are going use your insurance, please note that I will be verifying your benefits to make sure I will be able to accept your specific insurance plan.

Navigating through your insurance can be complicated. For your reference, here are some commonly asked questions:

1. How much does my plan cover for an out-of-network provider?

2. Do I have benefits for outpatient mental health services via telehealth?

3. Do I need a referral or pre-authorization from insurance?

4. What is the limit to the number of therapy sessions per year that my plan covers? (including online sessions)

Again, each insurance has different policy on out-of-network coverage(s). Please consult with them directly to find out more.

Although I will do my best to provide support that you need to over come your struggles, there are some things that I may not be able to help you. Some of the examples are:

1. You are looking for a specialized trauma focus therapy such as EMDR

2. Active suicidal or homicidal ideation

3. Self-harming behaviors

4. Eating disorder as your primary concern

5. Court related or legal matters, expert witness testimony, psychiatric evaluations, domestic violence disputes, employment and school related claims and/or accommodations

6. Psychiatric evaluations or assessments

7. Clients looking for psychiatric medications (you will need to see a doctor or a psychiatrist for this)

8. Complex clinical matters in Japanese only sessions

I will do my best to refer you to another provider or a specialist. Please contact me with any questions about this.

I do not offer a "discount" but I offer a reduced rate if you are going through financial difficulties and cannot afford my full session rate or you are uninsured.

Please contact me directly to discuss more.

All cancellations must be made at least 24 hours prior to your appointment time for no charge. Any late cancellations and no shows may be charged at the full rate. If you have an unexpected emergency or schedule conflicts, please contact me ASAP.

You have the right to a Good Faith Estimate under the No Surprises Act. Under the law, health care providers need to provide an estimate of the bill for any medical items or services, to clients or patients who do not have insurance or who are not using insurance. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item.

You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

For more information, please visit https://www.cms.gov/nosurprises to learn more.

Please fill out the form here or send an email to info@resterracounseling.com to schedule your free 20 minute phone (or online) consultation to see if we are a good match. Please feel free to contact me anytime to see if I could be any help to you. No pressure!